Library Response to COVID-19
Library Service During Closure
During this temporary closure, we are taking several steps to ensure some Library services remain available:
Information Services (reduced hours)
- Library information services are available over the phone at 250-847-3043 from 12:00 to 3:00 pm, Monday to Saturday. You may also contact us by email at firstname.lastname@example.org, but responses may be delayed.
Loans and Holds:
- Please hold on to all Library materials you have checked out and refrain from making book donations at this time.
- No fines are being accrued on any overdue item, as per our fine-free policy.
- If you currently have a hold or an interlibrary loan waiting to be picked up, please wait to hear from us. Holds on physical items will be extended.
Tech Support & Tutoring:
- Our resident Computer Tutor will return your calls and emails on Thursdays from 2:30-4:30 and Saturdays from 11:30-2:30. Email him at email@example.com with your question and a phone number where he can reach you during these hours. Please note, responses may be delayed.
- WiFi continues to be available outside the library building, which you are welcome to use anytime. Connect to SPL Wireless when you are in range (there is no password).
Library Resources You Can Access From Home
We encourage you to take advantage of our Digital Library, which includes eBooks, eAudiobooks, streaming films and TV shows, and eMagazines you can access through our website. Browse the following services:
If you don’t currently have a library card or need to renew your membership, call us between 12:00 and 3:00 pm (Monday through Saturday) and we will take care of it for you.
Health Alerts and Information
Reliable information and resources on COVID-19:
- Northern Health (1-844-645-7811)
- BC Centre for Disease Control
- Clicklaw: Services & Resources (including legal help and services)
- Government of Canada (awareness resources)
- World Health Organization (rolling updates)
If you have any symptoms, start with this handy self-assessment tool:
Self-care and communal care:
Help reduce your risk of infection:
- Wash your hands often with soap and water for at least 20 seconds
- If a sink is not available, use an alcohol-based hand sanitizer to clean your hands
- Do not touch your face, eyes, nose or mouth with unwashed hands
- Cover your mouth and nose with the crease of your elbow or a disposable tissue when you sneeze or cough
- Regularly clean and disinfect frequently touched surfaces
- Do not share food, drinks, utensils, etc.